Last year's BART strikes—no matter whether you supported labor or management—were a total pain. But it wasn't just painful on the outside. A new report commissioned by BART's management faults both sides for the "strike that virtually no one wanted."
The Examiner has a great write up of the report here. It was written by conflict resolution consultants, and basically boiled down to the following advice: Everything everyone did was bad. After the first strike broke out, for instance, "No one seemed to assume a leadership role in seeking to keep the talks alive [and] there did not appear to be strong efforts to get a deal." T
The report also singles out the understandable concern that staffers had over an on-track accident that killed two workers and public anger so fervid that BART workers reported covering up their identification patches to avoid conflict.
In other words: Everything is terrible. But hey, we all love BART_ebooks.